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Disclaimer

By using services of Pageant Planet, Inc, you agree to be bound by the following terms and conditions:

Per the guidelines of Visa, Mastercard, American express, PayPal and other Acquirers/Processors you will see detailed description of the following.

  • Goods and/or services offered.
  • Business and contact information, including the business address and telephone number.
  • Alternate contact information.
  • The currency in which the transaction will be conducted.
  • Customer service telephone number.
  • Delivery standards, including delivery method and time standards.
  • Business’s country of origin (i.e.., United States).
  • Card association logos
  • Terms and conditions, as well as legal restrictions
  • A clear and concise privacy policy.
  • Disclosure of what information is collected, how it is tracked and with whom it is shared.
  • Pageant Planet's refund/return policy.
  • Website's security method for the transmission of payment data.
  • Web hosting service.

General

Pageant Planet, Inc., hereafter referred to as Pageant Planet, is a U.S. based company and all payments processed through Pageant Planet are made in USD. By accessing or using Pageant Planet (including the mobile optimized version of the website), online services, mobile and other applications and Pageant Planet's pages and other presences on various social media platforms (each, a "Site"), whether automated or otherwise, you agree to be bound by these Terms of Use, to the collection and use of your information as set forth in our Privacy Policy (see below). When you purchase any item on Pageant Planet or on any subdomain of Pageant Planet you also agree that you have read the Disclaimer in its entirety and agree to the terms outlined throughout the document and in the "Product Specific Terms and Conditions" section.

Please read these terms carefully before purchasing, using, or accessing any feature of the site as these terms supercede any prior Terms and Conditions, Disclaimer, Policy or Advertiser contract. The Disclaimer documentation supercedes any prior Terms and Conditions or Disclaimers, and applies to all advertisers, users, visitors and anyone else who uses the site in any capacity.

We reserve the right to change these Terms of Use at anytime and any changes made to these terms and conditions will be effective when posted. By continuing to use the site after any changes are made to the Terms of Use, you accept the Terms of Use as modified.

General Terms and Conditions of Use

The purpose and function of Pageant Planet is to connect and expand the pageant industry. In an effort to do so, we have created a platform that allows fans, contestants, directors, experts, designers, retailers, sponsors of pageant organizations, coaches, personal trainers, production companies, judges, emcees and others to upload images, list businesses, emcees, judges, pageants and contestants to our database. While businesses, pageants and contestants on Pageant Planet may use the functionality of Pageant Planet to market services and train for competitions, Pageant Planet does not have any affiliation with the businesses listed and cannot be held legally or socially accountable or responsible for any actions taken by a business, pageant, or contestant.

When you purchase any product, service, subscription, membership, vote, or send any money to Pageant Planet via PayPal, MC, Visa, American Express, Discover, check, or any other payment method, you acknowledge that you have purchased the product, package, membership, subscription, service, or vote knowing fully the terms outlined in the entirety of this document. Domestic and International funds are allowed to be processed by Pageant Planet and follow strict guidelines of PCI Compliance. Click here to see our most recent certification and compliance status. Pageant Planet passes all payment and contact information through a SSL Secured 128 bit.

Products purchased with a foreign currency will be converted into USD and the buyer is responsible for all international currency exchange fees charged to them by their processor. Should a chargeback be filed by you or by someone who purchased a product on your behalf, irregardless of the reason, you will be unable to purchase or receive services from Pageant Planet until you have paid $35 per chargeback reported.    

Any products on Pageant Planet can be purchased using any of the below payment methods. 

Dispute Resolution

In the event of any case or controversy arising out of or relating to use of Pageant Planet services and sites, you agree to provide Pageant Planet a written notice to the address below to give us an opportunity to resolve the dispute through informal negotiation. You agree to negotiate a resolution for a minimum of sixty days, beginning on the day that we receive the written notification of dispute. If settlement is not reached within sixty days after service of a written demand for mediation, any unresolved controversy or claim shall be settled by arbitration administered in Essex County, Massachusetts.

The parties agree to treat the arbitration proceedings and any related discovery as confidential information.

Class Action Waiver

You and Pageant Planet agree that each of us may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both you and Pageant Planet specifically agree otherwise, the arbitrator may not consolidate or join more than one person's or party's claims and may not preside over any form of a consolidated, representative or class proceeding. Additionally, the arbitrator may award relief (including monetary, injunctive and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim or claims. Any relief award cannot affect other site users.

Severability

If any clause within this Section (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Section, and the remainder of this Section will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Section will be unenforceable, the Dispute will be decided by a court, and we each agree to waive in that instance, to the fullest extent allowed by law, any trial by jury.

Product Specific Terms and Conditions

VC & VIP & VIP Platinum Memberships

1. The VIP Membership is a monthly subscription. The billing information that you will give us will be used to automatically charge you every month on the day that you signed up for the membership until cancellation of your membership.

2. All memberships are eligible for a refund within the first 30 days of their membership for the amount of their membership. Members are not eligible for a refund after their membership renews. If you signed up for a promotional trial offer you are eligible for a refund on the trial offer if you request a refund before the initial charge of the monthly membership. Once you are charged the initial monthly membership you are not eligible for a refund on the trial offer or for the initial amount of the monthly membership. This message overrides any mentions of a money back guarantee within our podcasts, emails, or articles as we work to update our content. 

3. All reoccurring charges can be canceled at any time by emailing support@pageantplanet.com with your request to cancel before your reoccurring charge date.

4. The address that you are including will be used to verify you are the owner of the credit card. We promise not to abuse this nor to share it with any other company.

5. The emails that we collect are only to deliver the information that you have specifically requested.

6. If you win title, Pageant Planet has the right to use your headshot and publicly congratulate you via social media and other advertising mediums and tell our followers and future fans that you were a VIP Member. 

7. We have the right to cancel your VIP Membership for any reason, including but not limited to, frequent “no shows” to 1-on-1 coaching sessions, inappropriate behavior, rudeness, and/or an unwillingness to be coachable.

8. Guaranteed 1-on-1 weekly session times will be mutually agreed upon between the VIP Platinum member and coach. If a session will need to be rescheduled, the coach must be notified at least 24 hours in advance. If notice isn’t provided, the session will be forfeited for that week. Mock interviews and email coaching will not be effected and will still be available.

9. Pageant Planet has the right to change this agreement at anytime and for any reason, with or without notifying existing VIP members.

Contestant Fundraisers

The duration ("fundraising period") and amount ("fundraising goal") of fundraisers held on the contestant's profile are determined by the owner of the profile. By setting up a fundraiser on a contestant profile, the owner of the profile agrees to the following terms and conditions:

1. There is no platform fee to start a fundraiser. The profile owner agrees to pay the 2.9% + .30 per donation fee, taken out of the funds raised through the fundraiser, to cover the cost of credit card processing fees.

2. There will be no penalty for not raising enough funds to meet the fundraising goal.

3. The profile owner may only withdraw the funds raised through his/her profile after the close of the fundraising period set by the owner. The withdraw process will begin upon written request via email in response to the closure of the fundraising period. 

4. The profile owner may request the funds raised be sent via check or wire transfer. Withdraws requested in the form of a check will be processed within 24 hours and usually arrive to the contestant within 3-4 business, but may take additional time. The contestant will receive tracking information on the check once it has been processed. Withdraws requested in the form of a wire transfer will be subject to a charge between five (5) and 45 dollars, which will vary depending on contestant's bank and country. Funds requested in the form of a wire transfer are usually received in one (1) day. 

5. Pageant Planet does not influence or persuade, and therefore is not liable, for what contestants choose to use their funds raised for after withdraw of the funds.

People's Choice Awards

1. People's Choice Votes cannot be refunded after the close of the People's Choice Awards contest. As an example, if the contest ends on August 1 at 5 p.m. EST and a refund is requested on August 1 at 5:01 p.m. EST, a refund will not be given. However, if a refund is requested to us using the contact form on or before 4:59 p.m. EST on August 1, the refund will be granted and the votes will be removed from the overall vote count of the contestant and the contestant and the director will be informed.

2. All votes are applied to the contestants profile through our software automatically and time stamped. If you don't see your votes tallied right away, please contact us. We have records of all votes in multiple places and they are all time stamped to ensure that all voting and vote counts are accurate.

3. Deadlines for voting are given to us by the pageant directors. At the exact end time and date specified by the pageant director, we stop taking votes. Due to caching on our site, you may be able to still vote, but please note that those votes will not be counted and your money will be refunded.

4. Because of last minute voting, potential software calculation delays, and caching, the winner of People's Choice Awards that you see on the screen may or may not be the actual winner of People's Choice. Pageant Planet staff double checks all of the entries and then emails the director, along with screenshot proof of who the winner of People's Choice is. Additionally, directors have access to their own dashboard where they can triple check our calculations and verify the winner.

5. Contestants understand that by participating in People's Choice, you are not required to promote the contest.

6. You understand that Pageant Planet does not have access to increase votes manually and without payment. Votes are only applied to a contestant's People's Choice Votes after a payment is made.

7. Directors have the ability, through their admin portal, to hide or show vote counts. Directors also have the ability to turn on or turn off People's Choice without the approval of Pageant Planet. 

8. Pageant Planet does not influence or persuade, and therefore is not liable, for what the host of the People's Choice Award does with the earnings after the contest.

9. Directors agree and understand that when hosting People's Choice on Pageant Planet that their pageant must be verified. As a verified user, you give Pageant Planet permission to collect contestant information on your behalf through the banner, "Contact Director". Please note that this form is a contact form created by us to send you the contestant's information in a secure way. Depending on your advertising package, you can purchase or claim the leads at no cost.

Pageant Planet Advertisers

Advertisers, by definition of Pageant Planet, are companies, businesses, or individuals who have hosted a People's Choice Awards, purchased a lead, or paid monies in exchange for any service on Pageant Planet, including but not limited to, preferred ranking, showing contact information, social media shoutouts, mentions in articles, podcasts, videos, and during live events. By choosing to advertise with us, you acknowledge and agree to the following:

1. When choosing to advertise on Pageant Planet, you are opting into a monthly or annual subscription that will last for a minimum of 12 months at the level you initially paid for, or higher. The billing information that you will give us will be used to automatically charge you every month or every year on the day that you signed up until you cancel.

2. Pageant Planet doesn’t offer refunds for advertisers, however advertisers can choose to cancel at anytime by emailing, support@pageantplanet.com. If you opted to pay monthly then your package will be cancelled 30 days after receipt of written notice of cancellation. If you opted to pay annually, your package will be cancelled 30 days after receipt of written notice of cancellation to support@pageantplanet.com. You will not be charged for future payments after the 30 days, however past payments for your package will not be refunded. If you do not cancel and your annual payment is renewed then your advertising agreement has also renewed. Please note that once a payment is processed for an annual or monthly package no refund will be given. 

3. Pageant Planet does not guarantee results of any kind, which includes but are not limited to leads, pageviews, referral traffic, sales, and contestant or client sign ups.

4. The address that you are including will be used to verify you are the owner of the credit card. We promise not to abuse this nor to share it with any other company.

5. The emails that we collect are only to deliver the information that you have specifically requested.

6. Pageants who choose to participate in People's Choice Award and/or who choose to sell program ads through your Pageant Planet profile agree to pay Pageant Planet twenty five percent (25%) of gross earnings through these features.

7. Pageants, businesses, emcees and judges listed on Pageant Planet agree and acknowledge that when becoming verified on Pageant Planet, you unlock the ability to host People's Choice Awards, show your contact information, receive leads through profile banners and are given permission by Pageant Planet to promote your verified status on Pageant Planet through any medium available to you. Should you ever want to revoke your verification status, you can do so by emailing support@pageantplanet.com. Please note that removing your verification status will remove your phone number, website address and profile banner from your business, pageant system and all pageants connected with the verified pageant system.

8. If you decide to cancel, your advertising package will continue until the day of your renewal date.

9. Pageant Planet has the right to cancel or remove your listing for any reason, with or without your approval. Reasons may include but are not limited to, going out of business, loss of reputation, and/or late payments on invoices.

10. Benefits of all advertising packages are subject to change in accordance with social media platforms' guidelines and regulations, including but not limiting to, Terms of Service, Disclaimers, and Privacy and Security Policies.

Products Purchased from Shop

1. If any product is damaged in transport or as a result of manufacturing, Pageant Planet will pay to have the item returned to the shipping department and either issue a refund or ship out a new item. Please note that refunds are issued within 24 hours after the product is received by the shipping department. Items that have been worn will not be eligible for a refund.

2. If an item does not fit, a size change will be provided at no cost to the customer once the item is returned.

3. All items purchased from the shop are shipped via USPS. Tracking numbers will be supplied per your request.

4. Expedited shipping is optional. If you choose to expedite your item will arrive within 3 business days of your order, if that order is placed before 12 p.m. EST that day. For example, if you order the item on Monday at 11:59 p.m. EST then you can expect that item on Thursday, provided that there are no major holidays, storms, or any other USPS delays during that time. Standard shipping will arrive in 5-7 business days, if there are no major holidays, storms, or any other USPS delays during that time.

5. When purchasing an item from a 3rd party vendor on Pageant Planet, Pageant Planet holds the vendor's money for 48 hours after you have received the item. If the item does not match the description or image uploaded by the vendor you have 48 hours to contact us after receiving the item to file a formal complaint. Once received, Pageant Planet will investigate the situation. If the vendor is found to be at fault your money will be refunded, after the vendor receives the item in the same condition in which they sent it. 

6. The return policy for each item from the shop is listed on the product description page. You can locate this by visiting, shop.pageantplanet.com and searching for the product purchased. The buyer must pay for shipping on all returns to 3rd party vendors.

Selling Items on Pageant Planet

1. All vendors who choose to sell items on Pageant Planet must have either an active contestant, business, or pageant profile.

2. Approval for all vendors is at the discretion of Pageant Planet.

3. Any items sold by a vendor on Pageant Planet will be held for 48 hours after the buyer has received your package or until the buyer has confirmed that the item they received matches the description and image(s) uploaded by the vendor. You are encouraged to email tracking information to shop@pageantplanet.com to ensure prompt payment.

4. All vendors will be paid via check by way of Bank of America. Checks will be sent within 24 hours after the buyer has confirmed the item they received matches the description and image(s) uploaded by the vendor. 

5. All vendors agree that by uploading their product to sell on Pageant Planet that they will give Pageant Planet a 20% commission on all items sold. The 20% will be removed from the total amount collected from the buyer by Pageant Planet before writing the check to the vendor.

6. Should any buyer complain that the item received did not match the images or description of the product sold by the vendor, Pageant Planet will investigate the issue and will rule what is deemed as fair and appropriate. The vendor agrees to submit to the decision of Pageant Planet regardless of whom Pageant Planet rules in the favor of.

6a. Should Pageant Planet rule in favor of the buyer, the money will be refunded to the buyer only after the vendor has received the product back from the buyer.

6b. Should Pageant Planet rule in favor of the vendor, a check will be sent within 24 hours minus the 20% commission owed to Pageant Planet.

7. Vendor agrees that by listing their items on Pageant Planet to sell, that Pageant Planet can at anytime, for any reason, remove any or all items that the vendor has uploaded to sell from Pageant Planet. Vendor also gives Pageant Planet the authority to remove their ability to sell on Pageant Planet for any reason.

Profiles

Deletion of profiles is controlled by Pageant Planet Admin however, content on profiles are controlled by the profile admin. By creating, claiming, contributing to, or otherwise altering a profile on Pageant Planet, you agree to hold Pageant Planet exempt from trademark, copyright, or patent infringement that may arise out of information on the profile. Content updates and deletion of the content are in the control of the profile admin. To update or remove any content located on any profile, follow the prompts on Pageant Planet. If your business, pageant or person is listed on Pageant Planet and you wish to be the admin of that profile you can request admin permission by clicking "Claim Profile" on the profile you wish to claim.

To request the removal of a profile email, support@pageantplanet.com for consideration. Please note that pageants, businesses or contestants featured on industry-related websites, news outlets, Wikipedia, social media apps, and websites, including but not limited to, Pinterest, Facebook, Twitter, Instagram, and/or Snapchat will be approved for deletion after the pageant, business or contestant has removed all occurrences of their company and personal affiliation to the pageant industry on these platforms. 

Should your business, pageant or contestant profile be removed from Pageant Planet, due to the social nature of the platform, Pageant Planet will not be held socially, legally, or morally accountable if the deleted business, pageant, or contestant profile is added by a fan, historian, enthusiast, contestant, parent, or relative of someone involved in the pageant industry or by another business, emcee, judge, director, designer, or anyone else who may have had business or social dealings with the organization, business, pageant, or person removed.

You may not use your business, pageant, or contestant profile to slander, bully, or speak against any other profile listed on Pageant Planet. If reported, Pageant Planet has the right to delete any content from any profile listed on Pageant Planet that is deemed inappropriate by Pageant Planet. Failure to comply may result in profile deletion.

Minor Clause

By using Pageant Planet, you represent that you are 18 years of age or older, or if you are between the ages of 13 and 18, that you are using Pageant Planet with the permission of your parent or legal guardian, or that you are an emancipated minor between the ages of 13 and 18. If you are a parent or legal guardian who is registering for a child, you hereby agree to bind your child to the Agreement and to fully indemnify and hold harmless Pageant Planet if your child breaches or disaffirms any term or condition of the Agreement. If you are using this Site on behalf of an entity, you represent that you are authorized to legally bind such entity to the Agreement. If Pageant Planet believes that you do not meet any of these requirements, Pageant Planet may immediately terminate your use of the Site. If you are under the age of 13 years old, you may not use Pageant Planet without the permission of a parent or legal guardian.

Privacy Policy

Pageant Planet collects information from users in three different ways:

1. We collect your name and email address when you register for Pageant Planet. (i.e. https://www.pageantplanet.com/register)
2. We collect information that is input on the "Send Inquiry" forms. An example of this form can be located at: https://www.pageantplanet.com/directory/personal-trainer/send-inquiry. Other examples can be found by going to: https://www.pageantplanet.com/want-to-compete-in-pageant/[name of a verified pageant + year]
3. We collect billing address, credit card information, name, email, and product information when you purchase any product on Pageant Planet or on any of Pageant Planet's subdomains.

This information is sent securely through Amazon Servers (i.e. AWS) to our contact management system Infusionsoft. The information we collect is to do the following:

1. Charge your credit card on a reoccurring nature, if you signed up for a reoccurring product.
2. To communicate with you about the perks, delivery, and access of your product.
3. We use this information to share with you other products that you might be interested in purchasing.
4. We use the information on the "Send Inquiry" forms to connect you with coaches, pageants, trainers, makeup artists, designers, retailers, photographers, merchants, and/or manufacturers whom you expressed an interest in. Depending on the advertising package of the business, there is an option to purchase your contact information if a user has expressed an interest in having the organization contact them.

Pageant Planet also uses cookies for collecting information that allows us to show you ads you may be interested in while you are browsing other platforms on Google and Facebook. If you are not interested in receiving remarketing from Pageant Planet then you can optout by visiting NAI.

Contact Information

Pageant Planet, Inc
1910 Thomas Avenue
Cheyenne, WY 82001

Customer Support:
p: (740) 401-9411
e: support@pageantplanet.com
e: shop@pageantplanet.com

Hosting
Amazon Servers (AWS)
https://www.amazon.com
p: (888) 280-4331