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CHRISTELLAS

Retailer
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  • 1462 BRIDGE STREET

  • Operating Hours: Closed (Monday)
    Closed (Sunday) Closed (Monday) Closed (Tuesday) Closed (Wednesday) Closed (Thursday) Closed (Friday) Closed (Saturday)

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27, September 2017
Knowledgeable
Professionalism
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Overall Experience

I ordered a pageant dress for my niece for an upcoming pageant. I placed the order on September 21. They sent me a confirmation email of my order and they processed the payment on September 22. On their website it says the dress will ship in 3-5 days. Since it has been six days and I have not received confirmation of shipment, I tried calling them on the posted number 8157857788 (which is the number posted on google, yelp etc as no number is posted on their website). I left a voicemail on the first call. On the second call a woman answered and stated that I had the wrong number. I found a review response on BBB that they closed in December 2016. It is abhorrent to me that a "business" can receive money when their business is clearly closed. They are maintaining a website and a paypal account to receive money when they have no intention of fulfilling any orders.

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19, May 2016
Knowledgeable
Professionalism
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Francie is not abrasive at all. She takes the individual girl and works her magic to tailor the coaching to meet their specific need. She has really helped my daughter!